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Order And Shipping Policy

In the event that Pharmarket.ng does not have sufficient stock to fill an order, the customer will be notified and given the option to either choose to wait for the product to be restocked or cancel the order. The customer can also be given the option to select a suitable replacement product or cancel the order. Pharmarket.ng reserves the right to cancel or skip an order at any time and notify you via email.

Pharmarket.ng uses the Paystack payment gateway to process credit card payments on an ongoing basis required for it to provide delivery service.

LIMITED PURCHASE QUANTITIES AND FREQUENCY

Pharmarket.ng reserves the right to monitor and limit the purchase amounts and/or purchase frequency of products at its sole discretion. Pharmarket.ng reserves the right to restrict sales to a non-commercial level at its sole discretion (including in respect of sales on a recurring basis).

INTERNATIONAL DESTINATION RESTRICTIONS & LIABILITY

Pharmarket.ng thoroughly monitors all international orders and inspects all packages leaving our distribution centres to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.

Pharmarket.ng has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.

Pharmarket.ng will not refund any International orders where such claims are made.

We recommend such claims are placed with your local customs and or postal service.

Pharmarket.ng is not responsible for the loss of any orders due to untraceable consignments numbers. Pharmarket.ng is not liable for any cost that may be incurred due to customs tax or delivery tax. Pharmarket.ng holds no liability to any orders that are detained by any countries customs, this may also affect delivery times and Pharmarket.ng holds no responsibility on the order being delivered within a certain timeframe or cost. Pharmarket.ng cannot guarantee the quality of any consumable products delivered due to extended shipping times and weather and hold no liability on replacing/refunding them. Pharmarket.ng cannot guarantee the quality of any food products delivered due to extended shipping times and weather and hold no liability on replacing/refunded them. Pharmarket.ng will refund the exact amount of a cancelled order in Nigerian naira, however for international orders the currency at the time will dictate how much will be deposited back into your account. Pharmarket.ng is not liable for any discrepancy of currency at the time of the refund.

Pharmarket.ng is proud to offer the best in Nigerian Healthcare to everyone, regardless of where they may reside.

Pharmarket.ng is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation and importation laws of all the wonderful and varied countries in which our customers live.

As such by agreeing to purchase the goods in your basket today, you accept that Pharmarket.ng is responsible for the picking packing and dispatching of your goods to you. If for any reason whatsoever, be it taxes, custom law, duties or any other reasons whatsoever your parcel does not make it to your door and Pharmarket.ng has picked, packed and dispatched the goods you have ordered, whilst we regret the non-delivery, Pharmarket.ng is unable to refund your payment.

Pharmarket.ng uses GIGlogistics and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavour to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee Pharmarket.ng is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.

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